Refund Policy

At Fixail, we strive to ensure customer satisfaction. Our refund policy is as follows:

1. Eligibility for Refund:

- Refunds will be initiated if you cancel the order or if your problem remains unsolved after payment.

- Refund requests must be submitted within 7 days of the order completion. Requests made after 7 days will not be eligible for a refund.

2. Approval Process:

- Once a refund request is submitted, it will be reviewed and approved by our team.

- Our team may contact you for additional information or clarification to process your request efficiently.

3. Refund Timeline:

- Upon approval, the refund will be processed and the amount will be credited back to the original payment method within 5-7 working days.

- You will receive a confirmation email once the refund has been processed.

4. Partial Refunds:

- In certain cases, partial refunds may be issued if a portion of the service was completed satisfactorily.

5. Non-Refundable Services:

- Certain services or items may be non-refundable. These will be clearly indicated at the time of booking.

6. Mode of Refund:

- Refunds will be processed using the same payment method you used to make the original payment.

7. Customer Support:

- If you have any questions or need assistance with your refund, please contact our support team at +91 807807 1888

We appreciate your understanding and cooperation. Your satisfaction is our top priority.